We're here to help
Usually reply within a day or two
Something not working, a recipe imported wrong, or a question about your subscription? Email us directly — a real person reads every message.
Frequently asked
How do I save a recipe?
Share a video or link to Keepdish from TikTok, Instagram, YouTube, Pinterest, or a food blog using your phone's share sheet, or paste a link directly in the app. Keepdish reads the video, audio, and on-screen text to build a structured recipe automatically.
A recipe imported with missing or wrong ingredients — what do I do?
Video quality, accents, and background noise can occasionally trip up transcription. You can always edit any ingredient, step, or amount by hand after importing. If it's happening often, email us the link and we'll take a look.
How does the free trial work?
New subscriptions include a 3-day free trial. You won't be charged until the trial ends, and you can cancel anytime before then in your Apple ID subscription settings with no charge.
How do I cancel my subscription?
Subscriptions are managed entirely through your Apple ID, not inside Keepdish. On your iPhone: Settings → your name → Subscriptions → Keepdish → Cancel Subscription.
How do I delete my data?
Keepdish stores your recipes on your device — deleting a recipe in the app removes it for good, and uninstalling the app removes everything. See our Privacy Policy for details on what little data we do handle.
Which platforms can I import from?
TikTok, Instagram, YouTube, Pinterest, food blogs and other websites, and screenshots — including handwritten recipes.